Shipping policy
Last updated: September 2026
Where We Deliver
RADxCORE currently delivers across the UK.
Available delivery options and costs are shown at checkout.
Processing and Production
Most RADxCORE products are made to order, which means your order needs to be produced before it can be shipped.
You'll receive an order confirmation after placing your order and we'll send you shipping or tracking information when your order is on its way.
Delivery Times
Delivery estimates shown at checkout include the information available to us at the time and may vary depending on production, destination and busy periods.
Please remember that made-to-order products require production before dispatch.
We'll always aim to get your order to you as quickly as reasonably possible.
Tracking
Where tracking is available, you'll receive the details by email once your order has been dispatched.
If your order appears to be taking longer than expected, contact support@radxcore.com and we'll look into it.
Separate Deliveries
If you order more than one product, your items may occasionally be produced or dispatched separately.
This means your order could arrive in more than one package. Where applicable, you'll receive tracking information for each shipment.
Delivery Address
Please check your delivery details carefully before completing your order.
If you've made a mistake, contact support@radxcore.com as soon as possible.
Orders can enter production quickly, so we cannot guarantee that delivery details can be changed once an order is being processed or dispatched.
Delivery Problems
If your order is lost, arrives damaged or you receive the wrong item, contact support@radxcore.com with your order number and we'll help resolve the issue.